SERVICES
Services That Drive Measurable Results
Third Shift’s strength comes from the experience of the team that spans industries and functions, partnering leadership and deep subject matter expertise across both. Third Shift’s collective team has led billions of dollars in value per year across those industries, learning how to spot failure early, how to mitigate risks, how to pull decision makers together to gain alignment and make decisions.
Professional Services
Project & Program Management
We lead complex initiatives from start to finish — ensuring timelines, budgets, and deliverables are met while keeping stakeholders aligned.
Strategy & Org Transformation Support
We partner with you to reshape your structure, culture, and processes to meet evolving market and business needs.
Implementation Planning & Support
From concept to go-live, we create detailed implementation roadmaps and provide hands-on guidance every step of the way.
Post Go-Live & Steady State Support
We don’t disappear after launch — we stabilize operations, monitor performance, and make refinements for long-term success.
Portfolio Build & Management
We help you design and manage a balanced portfolio of projects that delivers strategic value and measurable returns.
Product Design & Process Redesign
We help you create or re-engineer products and workflows for efficiency, scalability, and customer satisfaction.
Turnaround Plans & Execution
When operations stall or underperform, we create recovery strategies and execute them to get you back on track fast.
Operational Assessment
We evaluate your processes, resources, and systems to uncover gaps, eliminate inefficiencies, and identify improvement opportunities.
Fractional Leadership
Gain executive-level leadership without the full-time commitment — ideal for transition periods, scaling phases, or special projects.
Customer success/ analysis
We assess and strengthen customer engagement strategies, ensuring retention, satisfaction, and growth.
Revenue Cycle Management
We optimize the end-to-end billing process to improve collections, reduce denials, and enhance cash flow.
Payment Integrity / Accuracy
We implement systems and processes that ensure payments are correct — reducing leakage and improving compliance.
M&A leadership & integration
We lead the operational and cultural integration of merged or acquired businesses for a smooth transition.
Sales to Service
We bridge the gap between sales promises and operational delivery for a seamless customer experience.
Advising
We provide expert, on-demand guidance to help you navigate challenges and make informed decisions with confidence.
Capital Portfolio Management Process
We oversee investments and resources to ensure capital projects deliver maximum strategic and financial impact.
Business & Technology Design
Product Roadmap & Lifecycle Planning
RCM, payment integrity, staffing, and operational transformation for providers, payers, and tech platforms.
KPI Development (All Functions)
Fractional leadership, capability design, and product-focused ops for scaling startups.
Organizational Design & Staff Assessment
Support for capital portfolio management, process redesign, M&A integration, and scalable execution.
Function/Staffing Framework by Level & Dimension
Operational streamlining, system implementations, and strategic growth for insurers and solution vendors.
Capability Management
Fractional leadership, capability design, and product-focused ops for scaling startups.
Operational Services
Post-Pay Recovery Services (RCM)
RCM, payment integrity, staffing, and operational transformation for providers, payers, and tech platforms.
Staff Augmentation
Fractional leadership, capability design, and product-focused ops for scaling startups.
Ready to see what we can do for your Business?
Third Shift’s strength comes from the experience of the team that spans industries and functions, partnering leadership and deep subject matter expertise across both. Third Shift’s collective team has led billions of dollars in value per year across those industries, learning how to spot failure early, how to mitigate risks, how to pull decision makers together to gain alignment and make decisions.
